If you do a quick online search for reviews of MPB, you’ll notice they’re almost all good. Phrases like “fair pricing,” “honesty” and “excellent customer service” are repeated by customers again and again.

At the core of MPB is a custom-designed, user-friendly online platform that re-envisions how photographers and filmmakers access their camera gear. It’s all about accessibility and inclusivity. 

MPB is the brainchild of Matt Barker, who founded the startup out of his bedroom in 2011, and it is transcending the tech world with a human-centered design and ethos. 

“We’re on a mission to make photography more affordable and accessible for photographers and filmmakers everywhere, from amateurs to pros. MPB enables creatives to discover the value of their gear, quickly and easily. Buying used from MPB opens up access to better gear, for less. We aren’t linked to any brands, which means we’re completely impartial—we’re free to help creatives make educated choices when investing in their setup,” says MPB’s COO, Frank Sullivan.

This commitment to honesty has given MPB a loyal customer base. How’d they get there? “By obsessing about customer experience across every aspect of our company,” says Sullivan. “We build trust and loyalty with our customers by providing correct, consistent pricing and by being completely transparent. We care about every user and every transaction.” 

MPB specialists meticulously inspect every item that comes through the platform, adding custom descriptions, correct model identification and detailed photos. Users can buy and sell their photo and video kits for cash in a single, seamless transaction. The company offers a free six-month warranty on their products and also ships internationally. 

“We wanted to get it right from the beginning,” Sullivan says. “Investing capital in creating the best customer experience was our top priority.” 

They pair this attention to detail with a website that highlights emerging and master photographers and a social media presence filled with discussions about the newest photo gear and trends, as well as curated images. 

To connect more deeply with the photo community and accommodate their growing brand, MPB recently moved their Manhattan headquarters to a space that is six times larger in Brooklyn’s buzzing Industry City neighborhood.

The company is steadily growing, with 130 employees and more than 135,000 users. Originally based in Brighton, UK, they expanded their headquarters to Manhattan three years ago. To connect more deeply with the photo community and accommodate their growing brand, they recently moved their Manhattan headquarters to a space that is six times larger in Brooklyn’s buzzing Industry City. 

The state-of-the-art Brooklyn space will allow the team to speed up their processing, meaning faster payment to sellers and a greater supply for buyers. It also boasts an impressive communal workspace for its employees and has the potential for hosting community events. 

Sullivan says they are excited to be a part of the creative hub of Brooklyn, in a community of other rental houses and photography and production studios. What’s next for MPB? They intend to continue connecting with the photo scene on the ground in Brooklyn, but they aren’t settling down anytime soon. They’re set to open up another warehouse in Berlin, where they will serve the photography and filmmaking community across mainland Europe.

For more information about MPB’s services, visit their website.